We have 11 branches across Northern Ireland.Branch Finder
At Progressive, keeping our Members safe from fraud is our priority. We’ll do all that we can to protect your personal information, your money, and your privacy, and there are some things you can do too in order to protect yourself.
If you receive a phone call, text, email or visit to your door that doesn’t seem quite right – stop and think. It’s ok to reject, refuse or ignore requests.
Download the Little Book of Big Scams, a guide put together by ScamwiseNI, to help to spot and stop scams.Little Book Of Big Scams
If you know what signs to look out for, you can help protect yourself and your family from fraud. Take a look at the latest scams to be aware off, and types of fraud to look out for.
There are various types of fraud to look out for, many of which are linked to fraudsters trying to access your money by getting a hold of your personal details. This can happen online (via email, websites, or social media) in person (by calling to your door) or via phone call or text message.Types of Fraud to look out for
We put measures in place to protect you from fraud, including following government guidance, having the appropriate data and security systems in place, and employing the best people to take care of your business with us.
How we communicate with you
It’s common for criminals to try and encourage you to disclose personal information about yourself. If we are communicating with you via phone, email, in person, or online, we may ask some security questions to help us confirm your identity, however we will never ask you to:
Our online services
When using our online services, we ensure that our systems have the latest security features in place, including:
Two-factor Authentication – To make sure it’s really you that’s logging into your online service with Progressive, we log you in using two steps (two-factor authentication). When you register for our online service, we will provide you with two options of two-factor authentication which are: receiving a text message with a 6-digit security code each time you log in, or using an Authenticator App on your smart phone. You’ll need to use two-factor authentication each time you log in.
While we will do what we can to protect you, there are several important things you should do yourself to stay safe.
Keep your devices secure
Stop and think
Be on your guard for anything that happens out of the blue, doesn’t seem right, or appears too good to be true. If this happens, don’t let yourself be rushed or pressured into making a decision or sharing personal details. Never divulge your online banking details to anyone, even a member of staff from Progressive. Remember, Progressive Building Society will never contact you by email or telephone to ask you for confirmation of these details. If a bank or building Society calls you unexpectedly, you can use the Financial Services Register and Warning List to check that the firm you are dealing with is genuine.
Practice good email security
You can help protect yourself from email scams by being aware of what signs to look out for. Be vary of an email that shows any of the following:
What to do if you think you have received a malicious email
If you receive an email that you believe is malicious, delete it immediately. Do not click any links within the email, call any telephone numbers provided, or reply to the email. Genuine emails can always be resent.
To report a malicious email or query anything you aren’t sure of, please contact us on 02890 160950.
If you are in immediate danger, please call 999.
If you think you have been the victim of a scam or fraud, please contact your financial services provider (building Society or bank) as soon as you can. You can contact Progressive Building Society on 02890 160950.
You should also report the matter to Action Fraud by calling them on 0300 123 2040.
We want to support you as much as we can. Below we have provided some websites that may be helpful.
We’d love to talk you through the mortgage process and help you find a suitable product. For more information or to apply for an account, you can call us, email us, pop into one of our 11 branches. We look forward to hearing from you.