Savings

When you first open an account or become a signatory on an account with the Society you will be asked to provide proof of your identity.

VERIFICATION OF IDENTITY APPLIES TO BOTH NEW AND EXISTING CUSTOMERS

Why do we need evidence of your identity?

It is a legal requirement under Money Laundering Regulations for all financial institutions to have procedures in place to stop criminals from using them to launder their “dirty” money.

The regulations require us to obtain identification before we are able to open a new account.

We regularly review account-opening procedures as do other financial institutions, and the procedures have now been amended to help us to do everything possible to eliminate potential risks relating to financial crime such as money laundering and identity fraud.

In addition to asking you to provide proof of your identity, address, date of birth etc. we may also have to ascertain from you how the new account will be operated and where the funds credited to the account will come from.

This must be provided by each account holder individually and may be required even if you already hold an account with the Society.

Accordingly, we will be asking both new and existing customers for this information as well as evidence of identity.

What is money laundering?

Money laundering is the method criminals use to disguise the money they make from crime.

Drug dealers, burglars and other criminals have to dispose of the proceeds of their crimes because large amounts of cash may be difficult to handle and spend. Also, there is the risk that the authorities will be able to trace the money back to them. The criminals want to get their “dirty” money into the financial system so that it seems “clean” and is harder to trace. They can then spend it or dispose of it as they so wish which may include funding more crime.

How does this affect you?

To launder money through a bank or building society, criminals will usually try to open an account or apply for a financial product using a false identity.

A false name and address might make it harder for the authorities to trace criminals in the course of an investigation. For this reason we will ask you to provide proof of your identity.

We would ask you to please be patient when you are asked for such proof as we are determined to contribute to the fight against financial crime.

We will make checks on and take copies of your identification documents regardless of the sums of money concerned. The fact that these checks are carried out does not mean that you yourself are under suspicion, as criminals will usually try to appear to be normal, law-abiding customers so the only way to stop the criminals is for us to perform these checks on everyone.

Why ask for identification from existing customers?

The Society must take steps to find out who its customers are by obtaining sufficient information from them to confirm that they are who they claim to be. Therefore by checking your identification each time you apply for an account we are helping prevent someone else from using your identity. Not only will the procedures help prevent money laundering but they may protect both you and the Society from the risk of fraud.

We must also keep the information we hold on you up to date and requesting proof of identity when you open an account, especially if you have not opened any new accounts with us for some time, helps us to achieve this aim.

What proof will I be asked for?

Proving your identity is simple. You will need to show us some documentation so that we can verify your identity as we need to check that you are who you say you are and that you live where you say you live

The types of documents we accept are common to most people, so you hopefully should not have much difficulty producing the standard documentation we request as part of our procedures. For added security, if you are confirming your identity by post, we may need to see up to three documents as outlined below. In order to comply with our regulatory and legal obligations it will be necessary to retain copies of the documents you will provide.

We will ask you to provide identification documents and information as applicable to the type of account you are opening showing and/or detailing the following information:

Acceptable identification documentation for both new and existing customers

At branch/agency

Please provide one document from the following list:

Should you be unable to produce any of the above, we would request that you provide two pieces of identification documentation from the lists below, one item from Group A and one item from Group B.

Group A
Please provide one from the following list:

Group B
Please provide one from the following list:

OR

Children

Children who wish to operate an account on their own behalf should produce one of the following:

Should a parent/guardian wish to open an account on behalf of a child then they must provide their own identification as well as identification for the child as per above.

Students aged 16-18 Years
Please produce any of the following:

Postal Applications

If you cannot produce the documentation requested

If you have any concerns about the identification required, or feel you may be unable to provide the requested items, please contact us before making your application. For example, we realise that you may not have a passport or driving licence, or any bills or statements addressed to you because accounts may be held in your partner's name. However, there are other documents we might be able to accept, and we have other ways of confirming your name and address, such as checking the Electoral Register. So just tell us your situation and we'll advise you.

Please note that the security steps we take when opening your account are in keeping with the Society's legal and regulatory obligations and if you cannot give us satisfactory proof of your identity, we are not allowed to open an account for you. Please remember the security checks are also for your own protection and we hope they will also give you peace of mind.

Business 90 Applications

Applicants will be asked to provide appropriate identification documentation for the business opening the account (please refer to your local branch for more information). Additionally, the authorised signatories will be asked for personal identification as outlined above.
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